Damaged Casing or Front Panel: Ordering Replacement Parts
How to order a replacement front panel or casing component for your indoor unit
Replacing a damaged casing or front panel
If your Qvantum indoor unit has suffered physical damage to the casing or front panel — for example from an accidental impact — replacement parts are available to order.
What can be replaced
- Front panel / fascia — The decorative cover on the QH indoor module
- Side panels and casing sections — Available for most models
Note: cosmetic damage to casing panels is generally not covered under warranty unless caused by a manufacturing defect. If the damage was caused by a transport or installation incident, contact support to discuss your specific situation.
How to order
Email order@qvantum.com with:
- Your unit model (e.g. QH175)
- Your unit serial number
- A description and if possible a photo of the damaged part
- Your delivery address
Our team will confirm part availability, pricing, and lead time.